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Are you Interested in Joining our Team?

For over 30 years, Brock has been an industry leader in vinyl windows and doors; providing expert advice and installation services across the Greater Toronto Area and Simcoe County, and delivering an award-winning experience.

Are you looking to join a team dedicated to customer satisfaction and exemplary experiences? Submit your resume today.

Job Openings

JOB DESCRIPTION 

 

Position Title: Showroom Sales Associate 

Reports To: Inside Sales Manager 

 

Position Summary: Under the general direction of the Inside Sales Manager, the Showroom Sales Associate is responsible for increasing sales, company profitability and customer satisfaction by working with the customers and contractors in choosing from a wide variety of doors and windows products or accessories. Our Showroom Sales Associate provides expert product knowledge, selection assistance and customer service.  

 

Primary Responsibilities: 

  • Utilize email, phones, voice mail and face to face customer interactions to understand customers needs when it comes to product and service information 

  • Reading and interpreting blueprints and developing quotes for contractors and homeowners 

  • Managing showroom walk in traffic, arranging meetings with customers to show products, and arranging meetings for the Outside Sales staff and their customers 

  • Coordinating product delivery and pick up 

  • Coordinating leads with the Outside Sales staff and the Call Center 

  • Maintain the Showroom as a professional place of business and cleanliness, which can include washing windows, wiping down products, etc. 

  • Working on prospects and follow up calls with customers 

  • Route qualified opportunities to the appropriate Sales executives for further development and closure 

  • Work with Outside Sales staff, Call Center Associates, and Accounting department 

  • Willingness to learn and possess a professional, knowledgeable, positive and energetic attitude 

  • Anticipates and proactively addresses emerging customer needs with well sought out solutions 

  • Distribute sales materials such as literature and samples to new and existing dealers 

 

Knowledge & Skill Requirements: 

  • Delivers superior customer service  

  • Effective listening, communication (verbal and written), and negotiating skills  

  • Accuracy and attention to detail  

  • Professional demeanor 

  • Strong team player that can work effectively not only with their own team but able to work with other areas of the business 

  • Demonstrated understanding and application of effective selling strategies and techniques  

  • Demonstrated success in growing sales or generating leads 

  • Windows and doors experience/knowledge would be an asset 

 

Training Required:  

  • Lead Perfection 

  • Vendor Software such as WINSYS, Paradigm, RW 

  • Moneris 

  • Product knowledge 

  • Others to be determined 

 

Our Commitment  

Bring your Career to life! As a key brand within the Cornerstone Building Brands (Canada) company, Brock Doors and Windows Ltd. is inspired by and committed to the important work of supporting an inclusive culture to drive innovation, enabling us to better serve our customers and communities.  


At Brock, we are committed to a policy and everyday actions based on a foundation of non-discrimination and inclusiveness in all of our employment practices. We value the diversity in our workplaces, and we are committed to employment equity. 

Further, we are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect. We provide any required accommodations for our applicants and employees. No matter which area you work in, you will collaborate with experts across diverse fields, backgrounds and cultures, expanding your knowledge and helping you realize your full potential. 

We welcome and encourage applications from all qualified individuals. Only those selected for an interview will be contacted.

JOB DESCRIPTION 

 

Position Title: Independent Sales Professional 

Reports To: Sales Director 

 

Position Summary: Are you passionate about helping customers achieve their dreams and aspirations? Are you driven by opportunities that reward your efforts? The customer is at the heart of everything we do at Brock Doors & Windows Ltd. We believe in the value of empowering our sales professionals with the resources to solve critical problems for the future of our business, which is why we need you. With 4 award winning showrooms well situated across Toronto and the GTA, customers have been choosing Brock for decades for our expertise in replacement windows and doors, and exterior building products. At Brockwe work hard but we also play hard. To be part of the Brock team means a rewarding career with opportunities for personal and professional growth for the right candidate. 

 

Primary Responsibilities: 

  • Meet customers in their homes to present solutions for their window and door needs.  

  • Create and present effective proposals/quotes to prospective customers while communicating Brock’s value proposition by: 

  • Effectively offering customers quality products to suit their needs 

  • Provide great customer service 

  • Pricing all projects using quoting systems. 

  • History of being customer-centric and obsessive about providing excellent customer service. 

  • Results oriented, accepts and establishes challenging goals, identifies desired outcomes and overcomes obstacles to achieve optimal results. 

  • Recognizes and adheres to established deadlines and schedules and uses time effectively and accomplishes tasks on time and within budget. 

  • Superior attention to detail. 

  • Ability to manage multiple, multi-layered projects, prioritize and manage stakeholder expectations. 

  • Persuasive, motivational, and persistent with a high level of integrity, confidentially, and accountability. 

  • Ability to build and maintain trusted relationships with customers. 

  • Highly motivated with a high level of initiative, confidence to work independently and with a team, in support of project goals and objectives. 

 

To be considered for this role, you bring prior sales experience in the building industry. You are a self-motivated professionalhungry to be an “A” player. While you understand the importance of work/life balance, you constantly push yourself to be the top performer and enjoy achieving quantifiable results. A pro-active thinker, you relish the challenge and demands of fast paced, competitive environment.  

If you know you ultimately have what it takes to make customers ecstatic and you believe this describes you perfectly, we invite you to join the Brock team by applying now! 

 

Knowledge & Skill Requirements: 

  • In-home sales experience is an asset 

  • Strong communication, relationship management, and interpersonal skills 

  • Window and door sales experience preferred 

  • Proficient computer skills  

  • Dedicated to and possesses a continuous improvement mindset 

  • Comfortable telecommuting 

  • Must be legally eligible to work in Canada 

  • Possess an Ontario G Class Driver Licence  

  • Must pass a criminal background check 

 

Our Commitment: Bring your Career to life! As a key brand within the Cornerstone Building Brands (Canada) company, Brock Doors and Windows Ltd. is inspired by and committed to the important work of supporting an inclusive culture to drive innovation, enabling us to better serve our customers and communities.  

At Brock, we are committed to a policy and everyday actions based on a foundation of non-discrimination and inclusiveness in all of our employment practices. We value the diversity in our workplaces, and we are committed to employment equity. 

 

Further, we are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect. We provide any required accommodations for our applicants and employees. No matter which area you work in, you will collaborate with experts across diverse fields, backgrounds and cultures, expanding your knowledge and helping you realize your full potential. 

 

We welcome and encourage applications from all qualified individuals. Only those selected for an interview will be contacted. 

JOB DESCRIPTION 

 

Position Title: Sales Contracts Administrator 

Reports To: Team Lead Finance Analysis Sales 

 

Position Summary: The Sales Contracts Administrator is responsible for administration and review of sales contracts. The Sales Contracts Administrator liaises with Sales team daily to ensure all closed sales contracts are entered in CRM and Accounting system in an accurate and timely manner to support the invoicing process. The individual who fills this position will work closely with the Finance Department and will be cross trained to provide support when required. 

 

Primary Responsibilities: 

  • Review all attributes of the contract for completeness and accuracy such as (customer signature, deposit, financing approvals, sales rep signature, completion date, payment terms). 

  • Enters and updates the company’s CRM and financial systems with job number, job costing to produce customer invoice, etc. information.  

  • Reviews and validates customer change orders and ensures all attributes of the change order are reviewed and approved. 

  • Matches contract revisions with final customer contract to ensure contract and remeasure check list details match. 

  • Manage contract cancelations by updating CRM and Accounting systems, issuing refunds where appropriate. 

  • Process SNAP application extensions. 

  • Reconcile new contract bookings 

  • Maintain organized system of physical and digital records 

 

Additional Responsibilities: 

  • Ad Hoc tasks 

  • Assisting Finance with various tasks related to the accounts receivable and accounts payable functions. 

 

Key Performance Indicators:  

  • Number of orders processed daily  

  • New Sales Reporting reconciliation between Accounting and the CRM data  

  • Error rate related to contract review 

 

Qualifications & Skills Requirements:  

  • College diploma or certificate in Business Administration, Commerce, Economics or Accounting  

  • Proven experience working with sales contracts or business administration (preferably within windows & doors or the construction industry)  

  • High degree of accuracy and attention to detail, ability to handle multi-task  

  • Strong computation skills  

  • Excellent data entry skills  

  • Intermediate proficiency with Microsoft Office products with a focus on Microsoft Word and Excel  

  • Excellent communication and organizational skills  

  • Confident in building and maintaining relationships with several key stakeholders
     

Training Required:  

  • Sage 100; 

  • LeadPerfection;

  • Current pricing program;

  • Third Party financing (SNAP) 

Our Commitment: Bring your Career to life! As a key brand within the Cornerstone Building Brands (Canada) company, Brock Doors and Windows Ltd. is inspired by and committed to the important work of supporting an inclusive culture to drive innovation, enabling us to better serve our customers and communities.  

At Brock, we are committed to a policy and everyday actions based on a foundation of non-discrimination and inclusiveness in all of our employment practices. We value the diversity in our workplaces, and we are committed to employment equity. 

Further, we are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect. We provide any required accommodations for our applicants and employees. No matter which area you work in, you will collaborate with experts across diverse fields, backgrounds and cultures, expanding your knowledge and helping you realize your full potential. 

We welcome and encourage applications from all qualified individuals. Only those selected for an interview will be contacted. 

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Our Core Values

Safety is an essential part of our culture. We approach each dat with careful attention to the well-being of every individual. From the moment we leave home to the time we return, we take personal responsibility for our safety and the safety of those around us.

We challenge the status quo and proactively seek opportunities for improvement and transformative breakthroughs. We develop products and solutions to meet our customers’ evolving needs and improve communities through our commitment to environmental sustainability. 

We are honest and accountable in our actions with one another and with all our stakeholders, and we strive to build trust at every opportunity. Our commitment to doing what’s right underscores everything we do each day.

We work side by side to create an environment of collaboration and mutual respect. Our backgrounds are as varied as our talents, and we stand together as one winning team whose diversity reflects the communities we serve.

Questions? Give us a Call.
1-800-449-3808.