COVID-19 and the safety of our employees, partners, customers and families
In an effort to prevent the spread of COVID19 Ontario’s Premier Doug Ford announced only “Essential Businesses” can remain open past March 24th. As an essential business in the distribution network of manufactured products, Brock will continue to maintain operations (https://www.ontario.ca/page/list-essential-workplaces#section-6). The health and safety of employees and customers—along with ensuring the continuity of business operations—is a top priority for Brock Doors and Windows Ltd. We want to share with you the changes we have implemented to our business for the safety of all.
- Each Brock location has elevated its cleaning and disinfecting of surfaces.
- We are following Health Canada’s social distancing recommendation and limiting access to our showrooms.
- Our locations are operating with reduced staff and have enable remote working for employees to facilitate social distancing.
- Communication and signage are posted throughout to remind individuals of safe hygiene practices.
- Customers are asked to call or email our branch with questions or to place an order.
- Our customer service team will contact all customers the day prior to ensure all individuals are healthy.
- We have adjusted our business hours to Monday – Friday 9am – 5pm, closed Saturdays.
We at Brock want you to know we are here to help. Your and our employees’ health and wellbeing are always our top priority. Connect with us on social media or send questions to us on brockwindows.com to let us know if there is anything you feel we can improve or you would like to see from us. We are committed to keeping your business and homes running. Thank you for your support. We will get through this together.
