Call Us TODAY 1-800-449-3808


At Brock, we understand the importance of comprehensive warranty coverage.


That’s why we support our clients with an industry-leading transferable lifetime warranty, and a 10-year labour warranty in the event of a post-installation service requirement.

Browse below to view our warranty brochures, submit a service claim, or to register your warranty.

Get in Touch with Our Team

Submit a Service Request

Please provide as much information as possible so we can immediately action your request.

Register Your Warranty

You can register your window and patio door warranties with ease.

Steps to Register

You’ll need:


• The first seven-digits of your Serial Number

• Original Purchaser’s Name

• Property Address

• City, Province, Country, Postal Code

• Home Phone Number

• Email Address

• Date of Installation

• Dealer Name (Brock Doors & Windows)


Locating Your Serial Number

The serial number of your Brock installed, North Star product can be found within the frame of your unit. The location of the sticker is different depending on the model.

The sticker will be clear with black text similar to the example provided below. You’ll only require the first seven-digits to register, and it only takes about 2 minutes to complete.

Need Assistance?

If you require assistance submitting your service request, you can reach us through 1-800-449-3808 or by email at [email protected].